With the purchase of a new holiday home at Bunn Leisure you will receive a twelve-month manufacturer warranty and in some cases for several more years on elements of the holiday home depending on individual manufacturer warranties, to find out more, follow the links to see what each manufacturer offers... ABI, Carnaby, Delta, Pemberton, Regal, Swift. If your holiday home manufacturer is not listed please speak to one of our ownership advisers to find out more. You will receive a specific holiday home warranty cover booklet supplied by the manufacturer with your purchase.
If you purchase a pre-owned static caravan at Bunn Leisure you will have agreed to a six-month warranty which includes parts and labour.
The warranty covers (a) Water leaks, domestic supply and/or central heating. (b) Failure of any fitted gas or electric appliance. (c) Failure of the structure. Please note: If your holiday home is not drained down by Bunn Leisure and there is a water leak due to an incorrect drain down it will not be covered by warranty.
The warranty excludes (a) Fair wear and tear that reflects the age of the holiday home and it's status as pre-owned. (b) Accidental or malicious damage - damage as a result of a fire, condensation, or damage of any kind caused by a third party. (c) Damage as a result of misuse, alterations or negligence. (d) Damage to fixtures and appliances which do not form part of the original specifications. (e) Failure due to incorrectly connected electrical appliances. (f) Replacement of parts that reach the end of their effective life through age or use. (g) Damage from frost/freezing as a result of not having the holiday home drained down by a qualified and competent Bunn Leisure engineer.
Conditions of the warranty state that (a) You must formally report and receive written confirmation of a claim within the warranty period. (b) Any parts or components must only have been used in the manner for which they were designed, and have not been altered. (c) Any work must only be undertaken by an authorised and qualified trades-person. (d) The warranty applies to the purchased holiday home only and is not transferable. (e) We reserve the right to alter specifications or supply alternative parts if original components are no longer available. (f) We reserve the right to alter or amend this warranty at any time.
Drain down service
We offer a winter drain down service to all our customers. This is carried out by a competent Bunn Leisure engineer and full details can be given on request.
This warranty does not affect and cannot exclude your statutory rights as a consumer. For more information on these statutory rights contact a local authority Trading Standards Dept or Citizens Advice Bureau.
To make a claim, please contact our After Sales Department immediately. Please contact firstname.lastname@example.org our After Sales Administrator or in her absence email@example.com or call on 01243 608418.